Aian Guanzon
“Love and Excellence!” Jethro Penamante’s quick response when asked for his secret in successfully managing one of the biggest branches of Global Dominion Financing Inc., the one in Makati. Jethro is the former Branch Manager of GDFI’s Lipa Batangas branch, and has been helping Makati reach its maximum potential for several months now.
To put the branch’s evolution (since he took over) into perspective, they’ve recently achieved a milestone performance which is approximately 10% better than their best performance of all time under all branch managers. They’ve also attracted more loan consultants and made even more active ones helping much more families in achieving their goals and dreams through accessible loan products and services. A huge chunk of these consultants have been driven to exert more efforts on digital and social media marketing, and really invest more time in building quality relationships with their clients.
Jethro humbly started as an admin intern for GDFI years back, until he became a full time employee servicing as a Telemarketer for Renewal clients. He then moved all the way up and became one of the first branch managers to explore the potential of our Mindanao area and made his way back to Luzon and manage a big branch. His inspiration has always been Global Dominion’s Marketing Manager Samuel Carino.
People around, including his own team and the company’s external loan consultants, have only great words for him. For many field agents, it is the first time that their performance dashboard is consistently updated to the point that they no longer have to ask the staff for progress, which is considerably mutually beneficial both for the business and its network. He’s also the only one who has fully dedicated time and energy to present himself to loan consultants and answer any inquiry anytime of the day or the week – even on weekends – a job which is comparable to a huge company’s 24/7 tech support! Jethro believes that his love for himself, his family, his team, and their customers, is enough reason to deliver excellent performance. For him, there’s no other way to excel but to really perform to the best of your abilities. Mediocrity is a disservice not just to the company but to yourself and your loved ones, as well.
“Kapag nakikita ko silang pagod na pagod, nararamdaman ko yung need na talagang magperform kaming lahat para ma-ani namin yung resulta, para walang nasasayang na effort,”
People managers should really focus on consistency, walking the talk, and outperforming their bests. It is amazing to discover that there are no bizzare and grand secrets behind successfully leading a team and managing a branch, and that all there is, is discipline and grit. Just by talking to him, I could already feel his desire to be the best, and his overflowing care not just for the company’s clients, but for the people working with him as well. “Kapag nakikita ko silang pagod na pagod, nararamdaman ko yung need na talagang magperform kaming lahat para ma-ani namin yung resulta, para walang nasasayang na effort,” Penamante stated closing the interview.
Global Dominion Financing Inc. has been in the industry for more than 16 years now and as it rises above and beyond, it continues to uphold its purpose which is to provide accessible financial products and services so that every family is empowered to achieve their goals and dreams. This is true not just for the clients it serves but for the employees and the rest of its stakeholders as well. #LifeAtGDFI
To learn more about Global Dominion Financing Inc., just click here.