Knowledgebase

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How to apply for a loan when I have cancelled card?

Please go to your credit card provider and settle your payments, if any, and request for a certificate of clearance. Once you have a certificate of clearance from the said bank or credit card provider, submit this clearance together with other requested loan documents.

Important: Banks do not categorize whether a cancelled card is due to non-payment or voluntary cancellation of the card holder, so regardless if you have payments to be settled it will only reflect as a “with cancelled card” record which is a negative indication for loan approval. So it is important to still request for a certificate of clearance from the said bank or credit card provider.